B2B Development is an IT Company that is engaged in business automation, particularly through the Bitrix24 system. Our mission is to build and develop long-term client relationships by creating personal experiences across all touch-points, and by anticipating customer needs and providing customer offers.
We provide CRM setup, Business Process Automation, CRM Consulting and CRM Marketing.
It’s about 3 years that we exist in the Armenian marketplace and we have managed to work with more than 50 companies both from Armenia and other countries helping them to increase overall profits. We provide all the strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers.
bitrix 24 CRM
We allow businesses to focus on their company’s relationships with customers, colleagues, suppliers, etc. With a professional CRM in place, it becomes much easier to find new customers, win their trust, provide qualified support, and provide additional services throughout the relationship.
Storing all customer information in one place, recording service issues, identifying sales opportunities, managing marketing campaigns — these are just a few capabilities that we feature.
A CRM vision is more than a task for a few executives isolated from the rest of the organization. It is used as an inclusive process to collaborate on and socialize the CRM initiative. We provide a valuable perspective Effective solutions, long hidden concerns, and common frustrations are often revealed when teams and departments are encouraged to contribute to the roadmap process. Working through a collaborative process will create not only a more effective solution, it will foster stronger relationships between departments, and expand support for system adoption.
Each business is unique in its field, with internal business processes and unique business processes. When choosing a CRM system, it is necessary to take into account that the functionality of the chosen system fully corresponds to the internal functions that are most pronounced in your company.
In order to implement the CRM system more effectively, it is necessary to avoid haste, the "everything at once" approach will severely damage, cause conflict situations, both from the point of view of business processes and the employees implementing them, even in relations with customers. The implementation of such complex systems should be carried out only in stages and in certain sequential steps.
crm & business consultation
Each business entity is a unique business organization, it is necessary to choose an individual road map, taking into account all possible precedents, data, existing business functions, which, of course, will lead to effective implementation, increasing the efficiency of the enterprise several times.
The main goal of marketing is to meet the needs of consumers through the establishment of long-term, stable relationships and economic ties that are beneficial to the business, enterprise or organization. It is a philosophy that unites the whole organization.
DURING OUR EXISTENCE OF 3,5 YEARS IN ARMENIAN MARKETPLACE WE HAVE MANAGED TO COMPLETE 100 PROJECTS!